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what is your return policy?

30-day risk-free trial. Love it or your money back. All products bought directly from our website for delivery in Australia or New Zealand are covered. You can use the product with your pet; normal trial use and pet hair do not disqualify a return.

Contact us within 30 days of delivery. Trial returns must be sent back in the original box with all supplied components and accessories, including all original protective packaging. Please keep the box and any protective inserts, padding, covers and wrapping supplied with your product throughout the trial. We provide a prepaid label and cover return shipping and handling. You receive a full product refund with no return, handling or restocking fees or deductions. A whole-order return also includes the original standard delivery charge.

For pre-orders, the trial starts on delivery. Statutory rights remain unchanged. See our returns policy for details.

how fast is shipping?

In-stock orders normally leave us in 1–3 business days. For pre-orders, the expected dispatch window appears on the product page and in your order details. Standard Australian delivery is estimated at 2–13 business days after dispatch, depending on your location. See shipping FAQs for state-by-state estimates.

do you ship to new zealand?

Yes, we ship to New Zealand. Free shipping applies to Australian orders only; New Zealand shipping is calculated at checkout.

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Uppapets Journal

Large dog prams: what to check beyond the weight limit

A bigger weight rating is only the beginning. Check their resting space, your doorways and the lift before choosing a large dog pram.

Black-and-tan dog in a beige pet wagon beside a woman on a sunlit path.

A large dog pram needs enough capacity for your dog and enough usable cabin space for the way they rest. It also needs to fit the person handling it, the entrance to your home and the car you use. Checking all four can prevent an expensive mismatch.

If you are searching for a pram for a 30 kg, 40 kg or 50 kg dog, use that number as your first filter. Then move on to measurements. Two dogs in the same weight bracket can have very different body lengths, heights and turning needs.

Separate the pet limit from the stroller’s own weight

“Maximum pet weight” describes the stated limit for pets riding in the cabin. “Product weight” describes the pram itself. They answer different questions: can the model support the passenger, and can you manage the equipment?

Never exceed the listed limit or assume unused storage capacity can be added to it. For shared rides, count the combined weight of all pets. Then check the instructions for baggage, accessories and individual storage areas separately.

Measure the dog who will actually ride

Measure your dog lying in a comfortable position, including the space their paws occupy. Check their seated height and allow room to change position without pressing against the sides or canopy. Breed labels such as “Labrador size” are a starting point at best.

Mark a proposed cabin footprint on the floor and compare it with their normal resting space. This is a useful first screen, not a substitute for confirming the interior shape, openings and usable height. Our measuring guide covers the questions to send with a fit enquiry.

A worked example: Camper Max

The current Uppapets Camper Max specifications list a maximum pet weight of 100 kg. That high limit still needs to be read alongside the cabin measurements; it does not mean every dog under 100 kg will fit.

  • Cabin: 82 × 46 × 70 cm.
  • Open frame: 110 × 75 × 106 cm.
  • Folded frame: 110 × 75 × 49 cm.
  • Product weight: 21.3 kg.
  • Carrier: non-detachable, with a one-piece fold.

Dimensions above are length × width × height, converted from the millimetres on the product page and checked in September 2026. Confirm the current specifications before purchasing.

Woman pushing a beige pet wagon with a black-and-tan dog along a paved path.
Uppapets lifestyle photography.

Plan the entrance and the transfer

Before choosing any large pram, ask how your dog gets into it. Confirm the entry opening and height, whether assistance is needed, and which loading method the manufacturer permits. A roomy cabin does not automatically make boarding easy.

If your dog has pain, restricted movement or is recovering from treatment, ask your vet how to support them during transfers. Do not encourage a jump into or out of the cabin simply because your dog can manage one on a good day. Apply the brake for loading and unloading, and have help available where needed.

Check the widest part of the journey

A 75 cm-wide frame needs a suitably clear route. Measure the actual opening between a door and its frame, not just the nominal door size. Look at tight corners, lift doors, garden gates and the space around parked cars.

Next, mark the folded footprint in the boot. With a 21.3 kg pram, the height and reach of the lift matter as well as whether it fits. Plan to move the empty stroller separately from your pet. If you cannot manage the lift comfortably, resolve that before ordering rather than hoping the fold will make the weight disappear.

Decide how you will handle a loaded pram

Consider the combined mass of the pram, pet and permitted belongings, especially on slopes. Choose routes and distances you can control comfortably. Suspension and large wheels do not remove the need to follow the model’s surface, speed and brake instructions.

Camper Max has push-and-pull handles, PU wheels with suspension and a one-link brake. Check the manual for how to use each feature. A tow handle is not permission to attach the stroller to a bicycle or vehicle.

Questions worth asking before you order

Will a 50 kg-rated pram fit my 30 kg dog?

Possibly, but the weight comparison alone cannot tell you. Check cabin length, width, usable height and the entry arrangement against that individual dog.

Can two dogs share a large pram?

Only when the model permits it, their combined weight is within the limit, both have sufficient space and they are comfortable together. Follow the restraint instructions for each passenger; spare kilograms do not create spare floor space.

For a useful fit enquiry, send your dog’s weight and resting measurements, your narrowest doorway and your boot opening. Those details help turn “big enough?” into an answer you can use.

Find their next ride

Explore Camper Max   /   Compare the strollers

30-day risk-free trial

Love it or your money back.

1
Try it together

Your 30 days start when your order is delivered. Take the stroller out with your pet as you normally would.

2
Tell us if it isn’t right

Contact Uppapets within 30 days of delivery with your order number.

3
Send it back on us

For eligible AU and NZ orders, we provide a prepaid return label. Pack the stroller in its original box with all supplied parts and protective packaging. We refund you after it arrives and is checked.

For full details on the trial, visit our returns page .