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faq’s
what is your return policy?

30-day risk-free trial. Love it or your money back. All products bought directly from our website for delivery in Australia or New Zealand are covered. You can use the product with your pet; normal trial use and pet hair do not disqualify a return.

Contact us within 30 days of delivery. Trial returns must be sent back in the original box with all supplied components and accessories, including all original protective packaging. Please keep the box and any protective inserts, padding, covers and wrapping supplied with your product throughout the trial. We provide a prepaid label and cover return shipping and handling. You receive a full product refund with no return, handling or restocking fees or deductions. A whole-order return also includes the original standard delivery charge.

For pre-orders, the trial starts on delivery. Statutory rights remain unchanged. See our returns policy for details.

how fast is shipping?

In-stock orders normally leave us in 1–3 business days. For pre-orders, the expected dispatch window appears on the product page and in your order details. Standard Australian delivery is estimated at 2–13 business days after dispatch, depending on your location. See shipping FAQs for state-by-state estimates.

do you ship to new zealand?

Yes, we ship to New Zealand. Free shipping applies to Australian orders only; New Zealand shipping is calculated at checkout.

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By checking out you’ve agreed to Uppapets Australia’s Return Policy.

their next adventure starts here.

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explore the range
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more life, together.

Thoughtfully designed pet strollers for everyday adventures, little detours + the long way home.

meet uppapets

really good rides, for really good pets

The morning coffee run. A favourite patch of grass. One more lap before heading home. It is the little things that make a life together.

At Uppapets Australia, we believe your pet deserves to be part of them. We bring thoughtfully designed pet travel essentials to Australian families, making it easier to get out, slow down + enjoy more of the everyday, together.

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small details. big difference.

Uppapets draws on experience in infant-stroller design, bringing that same attention to the way our pets travel.

From the feel of the handle to the way a stroller folds, the little details matter. Our range brings together practical features, considered materials + a clean, understated look. Because good design should make your day easier, not give you more to think about.

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room to be themselves.

A curious cat. A dog with big plans. Two companions who would rather go everywhere together. Every passenger brings a different personality, pace + idea of a good day.

We believe their ride should make room for that. A comfortable place to sit, turn + settle, with a view of the world as it goes by. Choosing the right ride is where it all begins.

A woman lifting a folded Uppapets Hybrid pet stroller into a car boot.

from front door to one more detour.

Life with a pet is rarely a straight line. There are car boots to pack, café stops to make + days that call for a slower pace.

From compact folds to detachable carriers, our stroller range offers different ways to make those transitions easier. Choose the features that suit your routine, so there is more room in the day for the good part: being out there together.

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australian-owned. pet-obsessed.

When we discovered Uppapets in Asia, the quality + considered details caught our attention. Its Pet Product of the Year 2026 recognition at Pet Fair Asia reinforced what we already felt: this was something we wanted Australian pets + their people to experience.

Uppapets began in China. Our chapter begins here. As the Australian-owned business behind Uppapets Australia, we’re bringing the range to local families, with personal advice + support close to home.

Uppapets Australia is operated by Cat Harness Australia Pty Ltd trading as UppaPets Australia, ABN 45 675 062 905. We are the appointed exclusive distributor of Uppapets products in Australia and New Zealand, with local customer support and fulfilment from Sydney.

We are the seller for orders placed through this website and handle your order, support and returns. Contact our Australian team for help choosing a product or assistance with an order.

the things we will always come back to.

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comfort, always.

Their pace. Their space. Their comfort. We keep the passenger at the centre of the journey.

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less fuss. more freedom.

Practical details that help make getting out the door feel a little easier.

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better, together.

Not every outing needs to be an adventure. Sometimes the best part is simply bringing them along.

let the good days roll

their next chapter starts outside.

Find the ride that fits your pet, your plans + all the little moments in between.

30-day risk-free trial

Love it or your money back.

1
Try it together

Your 30 days start when your order is delivered. Take the stroller out with your pet as you normally would.

2
Tell us if it isn’t right

Contact Uppapets within 30 days of delivery with your order number.

3
Send it back on us

For eligible AU and NZ orders, we provide a prepaid return label. Pack the stroller in its original box with all supplied parts and protective packaging. We refund you after it arrives and is checked.

For full details on the trial, visit our returns page .