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Talk to our team
details
Email: contact@uppapets.com.au
Phone: 0425 373 330
Live Chat: Message us anytime and we will get back to you as soon as possible
Our business
Uppapets Australia is operated by Cat Harness Australia Pty Ltd trading as UppaPets Australia.
ABN: 45 675 062 905.
We are the Australian-owned business selling Uppapets products through this store. We handle your order, customer support and returns. Uppapets originated in China; our Australian business brings the range to local customers.
Postal correspondence: PO Box 4307, Shellharbour NSW 2529, Australia. This is a postal address, not a showroom or returns address. Please contact us for return instructions.
Orders are dispatched from our Sydney fulfilment centre. Current pre-orders are estimated to dispatch on 16 October 2026; delivery transit time is additional. See our shipping and delivery page and returns policy.
a message from Uppapets Australia
Getting out together should feel easy. Comfortable for them, simple for you, with room for them in more of your plans.
Whether you need help choosing a pram, checking the fit for your pet, getting set up or tracking an order, we’re here with clear answers and practical advice.
Our support doesn’t stop at delivery. From your first question to your first outing and beyond, you’ll hear from a real person who’s here to help.
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