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what is your return policy?

30-day risk-free trial. Love it or your money back. All products bought directly from our website for delivery in Australia or New Zealand are covered. You can use the product with your pet; normal trial use and pet hair do not disqualify a return.

Contact us within 30 days of delivery. Trial returns must be sent back in the original box with all supplied components and accessories, including all original protective packaging. Please keep the box and any protective inserts, padding, covers and wrapping supplied with your product throughout the trial. We provide a prepaid label and cover return shipping and handling. You receive a full product refund with no return, handling or restocking fees or deductions. A whole-order return also includes the original standard delivery charge.

For pre-orders, the trial starts on delivery. Statutory rights remain unchanged. See our returns policy for details.

how fast is shipping?

In-stock orders normally leave us in 1–3 business days. For pre-orders, the expected dispatch window appears on the product page and in your order details. Standard Australian delivery is estimated at 2–13 business days after dispatch, depending on your location. See shipping FAQs for state-by-state estimates.

do you ship to new zealand?

Yes, we ship to New Zealand. Free shipping applies to Australian orders only; New Zealand shipping is calculated at checkout.

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Uppapets Journal

Hybrid vs Nero Plus vs Flander: which Uppapets stroller suits you?

Lighter to lift, shorter to park or a carrier that comes off the wheels. Compare the differences that shape your everyday outings.

Woman pushing a green pet stroller with a grey-and-white dog beside a lake.

Choose Hybrid when a lighter frame and a longer listed carrier are priorities. Consider Nero Plus when a shorter open footprint suits your everyday route. Look at Flander when you need a detachable carrier and your pet fits its smaller listed cabin.

That is the quick distinction, but the best match depends on your pet’s space and your daily routine. This is a specification-based comparison of three Uppapets models, not an independent road test. Figures were checked against our comparison page in September 2026.

The specifications, side by side

All dimensions are length × width × height in centimetres.
Feature Hybrid Nero Plus Flander
Maximum pet weight 22 kg 20 kg 15 kg
Stroller weight 8.4 kg 9.5 kg 9.6 kg
Listed carrier size 61 × 34 × 24 60 × 34 × 24 52 × 34 × 24
Open size 74 × 49 × 103 62 × 51 × 108 85 × 49 × 108
Folded size 30 × 49 × 74 34 × 51 × 70 34 × 49 × 78
Carrier design Fixed Integrated Detachable 2-in-1

Maximum pet weight means the combined weight of pets riding together. Check cabin fit separately, including usable headroom with the canopy closed. A listed carrier-wall height should not be treated as a complete description of enclosed space.

Hybrid: start here when the empty lift matters

At 8.4 kg, Hybrid is 1.1 kg lighter than Nero Plus and 1.2 kg lighter than Flander. That difference may matter if you regularly lift the empty stroller into a boot. Check the lift height and grip as well as the weight itself.

Hybrid also has the longest listed carrier of these three at 61 cm and the highest pet-weight limit at 22 kg. Those figures make it a useful starting point for comparing space, but they do not guarantee a fit for every pet below the limit. Its carrier stays on the frame.

Nero Plus: compare length and width separately

Nero Plus is 62 cm long when open, compared with Hybrid’s 74 cm. However, Nero Plus is 51 cm wide and Hybrid is 49 cm wide. “More compact” depends on which part of your home or route is tight.

A shorter frame may be useful where parking length is limited, while a narrow doorway makes width more relevant. Measure turns and allow room for your hands. Folded, Nero Plus is 70 cm high versus Hybrid’s 74 cm, but is wider and deeper in the listed folding orientation.

Woman holding a folded pet stroller beside an open car boot.
Uppapets lifestyle photography.

Flander: choose it for the separate carrier

Flander adds a detachable carrier, making it the distinct option when your routine includes leaving the wheels behind. Its 15 kg maximum pet weight and 52 cm listed carrier length are smaller than the other two, so check fit before deciding on the extra function.

The 9.6 kg figure is the complete stroller weight, not the detached carrier weight. If carrying is the main reason you are considering Flander, confirm the carrier’s occupied lifting instructions and the weight you will actually handle. Our detachable-carrier guide helps you work through that decision.

Which features do all three share?

The current comparison lists a one-click auto fold with a one-piece, self-standing fold for all three. It also lists PU wheels with suspension, 360-degree swivel front wheels and a one-link brake across these models.

Each includes a cup holder, pram caddy and cushioned base. Nero Plus additionally lists a rain cover in its standard inclusions. Check current product-page details when ordering, including availability and any changes to the package.

Three ways to narrow the decision

  • You drive to most walks: compare the empty lift, boot opening and folded dimensions first. Hybrid’s lower weight may be useful if cabin fit is suitable.
  • You store the pram open: mark each model’s footprint on the floor. Nero Plus is shorter, but you still need its full width and space to turn.
  • You regularly leave the wheels at a doorway: consider Flander’s detachable carrier, after checking pet fit and whether the occupied carry is manageable.

Common comparison questions

Which has the most room for my pet?

Hybrid has the longest listed carrier, followed closely by Nero Plus. All three list the same carrier width. Usable enclosed space and your pet’s shape still need checking; the weight limit alone does not settle it.

Which is best for a cat?

Each requires a cat-specific containment and fit check. Flander’s separate carrier can be useful, while another model may better suit the space or route. Start with our cat-stroller buying guide rather than choosing solely by species label.

If none gives your pet enough room, widen the comparison to Camper Max. The right answer can be a different size of stroller, not a compromise inside a cabin that is too small.

Find their next ride

Find your stroller match   /   Compare the strollers

30-day risk-free trial

Love it or your money back.

1
Try it together

Your 30 days start when your order is delivered. Take the stroller out with your pet as you normally would.

2
Tell us if it isn’t right

Contact Uppapets within 30 days of delivery with your order number.

3
Send it back on us

For eligible AU and NZ orders, we provide a prepaid return label. Pack the stroller in its original box with all supplied parts and protective packaging. We refund you after it arrives and is checked.

For full details on the trial, visit our returns page .