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what is your return policy?

30-day risk-free trial. Love it or your money back. All products bought directly from our website for delivery in Australia or New Zealand are covered. You can use the product with your pet; normal trial use and pet hair do not disqualify a return.

Contact us within 30 days of delivery. Trial returns must be sent back in the original box with all supplied components and accessories, including all original protective packaging. Please keep the box and any protective inserts, padding, covers and wrapping supplied with your product throughout the trial. We provide a prepaid label and cover return shipping and handling. You receive a full product refund with no return, handling or restocking fees or deductions. A whole-order return also includes the original standard delivery charge.

For pre-orders, the trial starts on delivery. Statutory rights remain unchanged. See our returns policy for details.

how fast is shipping?

In-stock orders normally leave us in 1–3 business days. For pre-orders, the expected dispatch window appears on the product page and in your order details. Standard Australian delivery is estimated at 2–13 business days after dispatch, depending on your location. See shipping FAQs for state-by-state estimates.

do you ship to new zealand?

Yes, we ship to New Zealand. Free shipping applies to Australian orders only; New Zealand shipping is calculated at checkout.

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Uppapets Journal

Dog-friendly wineries in the Hunter Valley: three to visit

Three cellar doors, a place at the table and time to enjoy the Hunter at your own pace.

Black-and-tan dog in a beige pet wagon beside a woman on a sunlit path.

A Hunter Valley weekend does not need a tasting booked in every spare hour. Choose a cellar door you want to visit, leave room for lunch and ask where your dog can join you.

These three wineries publish dog-friendly information on their own websites. They offer different starting points in Pokolbin and Mount View; treat them as options for your weekend, rather than a schedule to complete in one day.

Gundog Estate, Pokolbin

Gundog Estate’s Hunter Cellar and Gourmet Pantry is at 101 McDonald’s Road. Its visitor page specifically mentions tasting space for people with dogs on the verandah and deck, and encourages reservations.

When you book, mention that your dog is coming and ask for the appropriate outdoor space. Check the current tasting options before choosing a time: it is more useful to book one experience you are interested in than to leave every stop to chance.

This is the address to use for the Hunter visit. Gundog also has a cellar door in Gundaroo, so check the location when following a booking link.

Pepper Tree Wines, Pokolbin

At 86 Halls Road, Pepper Tree Wines explicitly welcomes pets. The winery offers bookable experiences through its website, giving you a way to choose the visit before you arrive.

Tell the team your group size and that a dog is joining you, then confirm the seating arrangements for your chosen experience. A general welcome does not establish every detail of a particular booking, especially if you are arranging a celebration or visiting as a larger group.

Let this be the centre of an afternoon if that suits your plans. There is no requirement to turn a visit to wine country into a race between cellar doors.

Woman walking behind a beige pet wagon with a black-and-tan dog near outdoor steps.
Uppapets lifestyle photography.

Briar Ridge Vineyard, Mount View

Briar Ridge Vineyard, at 593 Mount View Road, says dogs can sit alongside their owners at the table. Its visitor page sets out the tasting experiences and booking options.

Ask for the current arrangements for the day you plan to visit, including where your group will sit. Keep a separate lunch booking in mind if food is part of your day; a tasting reservation and a restaurant table are different things.

Mount View gives you another area to include in the weekend. Check the journey from your accommodation before choosing a time, leaving room for arrival rather than scheduling back-to-back appointments.

Before you book

Confirm dog access, seating, current opening times and the tasting charge directly with each venue. Check any group limits and ask what happens to an outdoor booking if the weather changes. If you are arranging a transfer, confirm that the operator accepts your dog before paying.

Then choose one or two visits that genuinely appeal to you. The spaces between them—a late start, an unhurried lunch, an afternoon back at your accommodation—are part of the weekend too.

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Camper Max   /   View the stroller collection

30-day risk-free trial

Love it or your money back.

1
Try it together

Your 30 days start when your order is delivered. Take the stroller out with your pet as you normally would.

2
Tell us if it isn’t right

Contact Uppapets within 30 days of delivery with your order number.

3
Send it back on us

For eligible AU and NZ orders, we provide a prepaid return label. Pack the stroller in its original box with all supplied parts and protective packaging. We refund you after it arrives and is checked.

For full details on the trial, visit our returns page .