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what is your return policy?

30-day risk-free trial. Love it or your money back. All products bought directly from our website for delivery in Australia or New Zealand are covered. You can use the product with your pet; normal trial use and pet hair do not disqualify a return.

Contact us within 30 days of delivery. Trial returns must be sent back in the original box with all supplied components and accessories, including all original protective packaging. Please keep the box and any protective inserts, padding, covers and wrapping supplied with your product throughout the trial. We provide a prepaid label and cover return shipping and handling. You receive a full product refund with no return, handling or restocking fees or deductions. A whole-order return also includes the original standard delivery charge.

For pre-orders, the trial starts on delivery. Statutory rights remain unchanged. See our returns policy for details.

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In-stock orders normally leave us in 1–3 business days. For pre-orders, the expected dispatch window appears on the product page and in your order details. Standard Australian delivery is estimated at 2–13 business days after dispatch, depending on your location. See shipping FAQs for state-by-state estimates.

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Yes, we ship to New Zealand. Free shipping applies to Australian orders only; New Zealand shipping is calculated at checkout.

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Uppapets Journal

Four dog-friendly cafés in Melbourne for your next catch-up

From a Brunswick warehouse to a courtyard in St Kilda East, four Melbourne cafés to put on your next weekend’s agenda.

Woman seated on a bench with a grey-and-white dog in a beige pet stroller.

Choosing the café is half the pleasure of a weekend catch-up. Somewhere in your neighbourhood, or a reason to visit a different one; a full breakfast, or just coffee and an hour with a friend.

These four Melbourne cafés each identify dog-friendly spaces on their own websites. They are alternatives, not a cross-city café crawl. Pick the neighbourhood that works for your plans, then confirm an outdoor table and the day’s opening details directly with the venue.

Lux Foundry, Brunswick

At 21 Hope Street, Lux Foundry brings a warehouse setting to the backstreets of Brunswick. The café occupies a heritage-listed building, with a courtyard where dogs are welcome.

Its all-day menu spans breakfast, brunch and lunch. That makes the choice here less about arriving for a particular service and more about what sort of catch-up you have in mind: eggs and coffee, a late breakfast or a longer lunch.

There is a booking option on the café’s website. If you are meeting a group, let the venue know a dog is coming and ask about courtyard seating. Book for the meal you actually want rather than squeezing brunch between several other appointments.

Sweet Evelyn, Brunswick

Sweet Evelyn is at 128 Union Street, with a dog-friendly courtyard and kerbside seating near Temple Park. It offers a second Brunswick address for a different part of the neighbourhood.

The café website has separate breakfast-and-lunch and drinks menus, as well as courtyard reservation enquiries. Read the current menu before deciding whether this is a quick coffee meeting or a sit-down meal.

Because the courtyard is also available for private hire, it is worth asking whether it will be open for regular service when you plan to visit. A short call is more useful than building the morning around a table you have only seen in a photograph.

Woman taking a phone photo beside a dog in a beige pet stroller among trees.
Uppapets lifestyle photography.

Neighbours Café, St Kilda East

For a southside meeting, Neighbours Café is on the corner of Chapel and Inkerman streets, at 42 Chapel Street. Dogs are welcome in its outdoor courtyard, with yellow umbrellas and open-air tables.

The food menu includes brunch dishes such as shakshouka and a vegetable hash. Browse the current selection when making your plans; this is a breakfast or lunch destination in its own right, rather than merely somewhere to collect a takeaway.

Use the St Kilda East address when sharing the meeting point. It is a Chapel Street café, not a beachfront stop, so plan the rest of your outing around that location.

Saint Jaxie, Malvern

Saint Jaxie, at 1376 Malvern Road, describes itself as a dog-friendly, all-day brunch café. There is a courtyard at the back and larger tables for group visits.

The website offers online bookings and a contact number. Ask for the courtyard when enquiring with a dog, and check whether the group can be seated together there. It is a useful detail to settle before everyone sets off from different suburbs.

Four addresses, four possible mornings. Choose one, make the arrangements and give the catch-up room to last longer than the first coffee.

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30-day risk-free trial

Love it or your money back.

1
Try it together

Your 30 days start when your order is delivered. Take the stroller out with your pet as you normally would.

2
Tell us if it isn’t right

Contact Uppapets within 30 days of delivery with your order number.

3
Send it back on us

For eligible AU and NZ orders, we provide a prepaid return label. Pack the stroller in its original box with all supplied parts and protective packaging. We refund you after it arrives and is checked.

For full details on the trial, visit our returns page .