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faq’s
what is your return policy?

30-day risk-free trial. Love it or your money back. All products bought directly from our website for delivery in Australia or New Zealand are covered. You can use the product with your pet; normal trial use and pet hair do not disqualify a return.

Contact us within 30 days of delivery. Trial returns must be sent back in the original box with all supplied components and accessories, including all original protective packaging. Please keep the box and any protective inserts, padding, covers and wrapping supplied with your product throughout the trial. We provide a prepaid label and cover return shipping and handling. You receive a full product refund with no return, handling or restocking fees or deductions. A whole-order return also includes the original standard delivery charge.

For pre-orders, the trial starts on delivery. Statutory rights remain unchanged. See our returns policy for details.

how fast is shipping?

In-stock orders normally leave us in 1–3 business days. For pre-orders, the expected dispatch window appears on the product page and in your order details. Standard Australian delivery is estimated at 2–13 business days after dispatch, depending on your location. See shipping FAQs for state-by-state estimates.

do you ship to new zealand?

Yes, we ship to New Zealand. Free shipping applies to Australian orders only; New Zealand shipping is calculated at checkout.

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By checking out you’ve agreed to Uppapets Australia’s Return Policy.

their next adventure starts here.

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explore the range

a softer side to every adventure

guard + cushion

REVERSIBLE TWO-PIECE SET$125.00 AUD

for pets who take their lounging seriously. a reversible cushion and padded guard give nero+, hybrid and flander an extra-soft place to curl up, with comfort for cooler and warmer days.

colour — pink

Fits nero+, hybrid and flander. Not compatible with Camper Max.

  • Reversible cushion + matching padded guard
  • A soft place to curl up + rest their face

PRE-ORDER · 16 October 2026 dispatch

free au shipping30 day returns1 year warranty
the little details

key features

  • Coordinating padded guard and cushioned base.
  • Reversible fleece and summer sides.
  • Water-resistant guard for everyday use.
  • Fits Nero+, Hybrid and Flander strollers.
already included

Padded guard · Cushioned base

specs & materials
guard dimensions
820 x 320 x 20 mm (Guard)
cushion dimensions
620 x 350 x 50 mm (Cushioned Base)

materials & finish

  • Reversible fleece and summer fabric sides
  • Water-resistant guard
shipping, delivery & returns

their next adventure is on its way

Free Australian shipping: tracking emailed on dispatch. New Zealand delivery rates are shown at checkout.

Delivery: allow an estimated 2–13 business days after dispatch for standard Australian delivery, depending on your location.

30-day risk-free trial — love it or your money back. Use your product with your pet and contact us within 30 days of delivery if it is not right for you. Normal trial use and pet hair are accepted. Trial returns must be sent back in the original box with all supplied components and accessories, including all original protective packaging. Please keep the box and any protective inserts, padding, covers and wrapping supplied with your product throughout the trial. For pre-orders, the trial starts on delivery.

All products bought directly from our website for Australia and New Zealand are covered. We provide a prepaid label and free return shipping and handling, with a full product refund and no return, handling or restocking fees or deductions. A whole-order return also includes the original standard delivery charge. Your statutory rights are unchanged; the trial deadline and original-box and protective-packaging requirements do not apply to statutory remedies.

a little closer

care for their cosy corner

Follow the care label supplied with your set.

will it fit my stroller?
This guard + cushion set fits nero+, hybrid and flander. Both pieces are reversible, with a fleece side and a summer side.

Not compatible with the Camper Max pet stroller or Anne car seat.

a matching pair, already included

two pieces. one happy place.

01

the cushioned base

A padded place to sit, stretch out or curl up. Double-sided, with fleece on one side and a summer surface on the other.

02

the padded guard

A soft wrap around the stroller edge for resting their face. Also double-sided, so both pieces can change with the season.

Includes one cushion + one guard. Stroller sold separately.

a ride for every kind of day

meet the rest of the pack.

Nero Plus Pet Stroller - Beige

nero+

pet stroller$502.00
Flander 2-in-1 Pet Stroller - Warm Gray

flander

pet stroller$533.00
Hybrid Pet Stroller - Beige

hybrid

pet stroller$498.00
Camper Max Pet Stroller - Beige

camper MAX

pet stroller$980.00

Guard + cushion set not compatible.

Anne ISOFIX Pet Car Seat - Beige

anne carseat

pet car seat$235.00

before you head out

good to know.

What makes Uppapets different?

Uppapets brings comfort and everyday practicality together across pet strollers, car seats and accessories. From suspension and easy folding in our strollers to washable car-seat covers and reversible comfort accessories, each category is designed to make bringing your best mate along easier.

How do I know I’m choosing the right size?

For strollers and car seats, check both the maximum pet weight and product dimensions. Measure your pet sitting and lying down, allowing room to settle comfortably. For accessories, check the listed compatible models before ordering. Our team can help if you’re unsure.

How do I clean and care for my Uppapets product?

Follow the care instructions supplied with your product. Our strollers feature removable, washable fabric, and our car seats have removable, washable covers. Check the instructions for each component before washing, as cleaning methods can differ between fabrics, padding and other parts.

Is Australian shipping free?

Yes. Australian shipping is free. For New Zealand orders, delivery rates are shown at checkout.

How long does delivery take?

Standard Australian delivery is estimated at 2–13 business days after dispatch, depending on your location. We’ll email tracking when your order is dispatched so you can follow its journey.

Can I return my order if I change my mind?

30-day risk-free trial — love it or your money back. All products bought directly from our website for delivery in Australia or New Zealand are covered. You can use the product with your pet; normal trial use and pet hair do not disqualify a return.

Contact us within 30 days of delivery. Trial returns must be sent back in the original box with all supplied components and accessories, including all original protective packaging. Please keep the box and any protective inserts, padding, covers and wrapping supplied with your product throughout the trial. We provide a prepaid label and cover return shipping and handling. You receive a full product refund with no return, handling or restocking fees or deductions. A whole-order return also includes the original standard delivery charge.

For pre-orders, the trial starts on delivery. Statutory rights remain unchanged. See our returns policy for details.

Do Uppapets products come with a warranty?

Uppapets products include a 1-year limited manufacturer warranty. If something isn’t right, contact our team with your order number and a description or photos of the issue so we can help with the next steps.

Which strollers does the guard and cushion set fit?

The guard and cushioned base set fits Uppapets Nero+, Hybrid and Flander strollers. It is not compatible with the Camper Max stroller or Anne car seat.

Can I use the guard and cushion set throughout the year?

Yes. The set is reversible, with a fleece side and a summer fabric side. Choose the side that suits the conditions and gives your pet a comfortable place to settle.

What comes in the guard and cushion set?

Each set includes a padded guard and cushioned base. Together, they add a softer resting space to a compatible Uppapets stroller.

30-day risk-free trial

Love it or your money back.

1
Try it together

Your 30 days start when your order is delivered. Take the stroller out with your pet as you normally would.

2
Tell us if it isn’t right

Contact Uppapets within 30 days of delivery with your order number.

3
Send it back on us

For eligible AU and NZ orders, we provide a prepaid return label. Pack the stroller in its original box with all supplied parts and protective packaging. We refund you after it arrives and is checked.

For full details on the trial, visit our returns page .